The fine print
Store policies.
Shipping & delivery
Processing: Most pieces are made to order. Allow 1 to 2 weeks to build, finish, and pack before it ships. Custom or larger orders may need more time; you’ll hear directly if there’s a delay.
Shipping: USPS within the United States, tracking on all orders. Cost is set at checkout by package dimensions, weight, and destination.
Transit: Typically 3 to 7 business days after shipment. Carrier-caused delays are outside our control.
International: Not currently available. Email to discuss possibilities.
Lost or damaged: Email within 7 days of the expected delivery date with your order number and photos if applicable, and we’ll make it right.
Returns & refunds
Because nearly everything is made by hand to order, all sales are final unless the item arrives damaged or we made a mistake.
- Damaged in transit: contact within 7 days of delivery with photos of the damage and packaging for a replacement or full refund.
- Our error (wrong item / finish doesn’t match): corrected at no charge.
- Custom orders: can’t be returned or refunded once production has started.
- Cancellations: full refund if requested within 24 hours of purchase, before work begins; after that, contact us to discuss options.
Privacy
- Collected: name, shipping address, email, and payment info when you order. Payment is processed by Stripe, which handles sensitive card details securely; the store doesn’t retain them.
- Use: only to process and ship your order and contact you about the purchase.
- Marketing: no promotional emails; if that ever changes it’s opt-in with unsubscribe.
- Sharing: only with our payment processor (Stripe) and shipping carriers (USPS). We do not sell, rent, or trade your information.
- Rights: request access, correction, or deletion of your info any time by email.
Terms
- Handmade variation: slight variations in grain, finish, and dimension are a normal feature of handmade work.
- Pricing: prices in USD, may change without notice; we may cancel and refund for pricing errors or stock issues.
- Intellectual property: all designs, photos, and content are the property of 2nd Draft Co and may not be reproduced without permission.
- Contact: seconddraftco1@gmail.com.
Legal notice
2nd Draft Co, operated in Washington, United States. Contact: seconddraftco1@gmail.com.